Shipping policy

Effective Date: October 8, 2026

At Khechar, we are committed to delivering your orders safely and on time. Please read our shipping policy below for complete details.

1. Order Processing

  • Orders are usually processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a shipping confirmation and tracking details via your registered contact information.

2. Delivery Time

  • Standard Delivery: 3–7 business days after dispatch.
  • Delivery time may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.
  • Remote and certain non-serviceable areas may require additional delivery time.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before you complete your order.
  • Any free-shipping offers will be subject to the terms mentioned on the website.

4. Order Tracking

Once your order is dispatched, you can track your shipment using the tracking link or tracking number provided in your shipping confirmation.

5. Delayed or Lost Orders

While we work with reliable courier partners, delays can occasionally occur due to circumstances beyond our control. If your order is significantly delayed or appears to be lost, please contact our customer support team so we can assist you.

6. Incorrect Address

Please make sure your shipping address, phone number, and other delivery details are correct before placing your order. Khechar may not be responsible for delays or additional charges caused by an incorrect or incomplete address provided by the customer.

7. Damaged Package

If your package arrives visibly damaged, please contact us as soon as possible with photos/videos of the package and product so that we can investigate the issue with the courier partner.

8. Contact Us

For any questions regarding shipping or your order, please contact our customer support team through the contact details provided on our website.

Khechar
Your beauty, delivered with care.